Purchasing, Order & Cash

Process optimization
Order-to-Cash & Procure-to-Pay.

Order-to-Cash Process

The term order-to-cash refers to the entire process from the receipt of an order to the completion of the transaction through payment by the customer. In the SAP ERP system, the OTC process represents the supplier view, i.e. the sales side (SAP SD Sales & Distribution) of a company.


Typically, an order is triggered by the customer on the company side, whereupon the customer receives an order confirmation. As a result, the order is processed and a shipment of goods is sent with a corresponding delivery notification as shipping confirmation. Upon receipt of the goods, i.e. actual delivery, the company receives a confirmation of receipt.


Normally, the invoice is sent with the shipment and paid by the customer in the next step. In this step, the company usually receives a payment notification as proof of payment. This usually completes the order-to-cash process.

There may be further process steps that vary greatly from company to company, customer to customer or even industry to industry, adapted or in terms of content, e.g. in the case of changes to the purchase order. In most cases, the entire process flow is automated and runs completely electronically on the basis of EDI messages.


This saves resources (personnel, time) and significantly reduces the possibility of errors and delays.

Do you still have unanswered questions or would you like more information about our solutions for your production? Would you like personal advice from our expert?


Then contact us – we look forward to helping you.

Solutions

Purchasing, Order & Cash

Contact person.

MARCEL HÖFER

Purchasing, Order & Cash

T +49 621 460 840

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Our
Competencies

Enterprise Resource Management

S/4HANA & ERP

With SAP S/4HANA SAP ERP, you benefit from role-based access control for data, applications & analysis and much more, and optimize all business processes from procurement to human resources.

Supply Chain Management

EWM, MFS & TM

With the SAP® Supply Chain Execution Platform, you can effectively support your processes along your entire supply chain – with SAP Extended Warehouse Management and SAP Transportation Management.

Warehouse & Production

WM, LV, PP & Mobility

Increase flexibility and speed in the production and storage with central planning, management, optimization and control of SAP processes in real time – supported by mobile solutions.

Purchasing, Order & Cash

SD, MM, MM-PUR, FI/CO & BI

Growing digital networking and increasing individual demands require modern sales, purchasing, inventory management and billing systems – with integrated processes.

Maintenance & Service

PM, QM & CS

With maintenance, repair and customer service from SAP, you get a reliable and easy-to-use solution for your SAP® Plant Maintenance and Customer Service applications – supported by mobile solutions.

User Interface

Fiori, UI5, Mobisys and more

Optimize your SAP processes with innovative and intuitive interfaces as well as guided processes with SAP Fiori, UI5, Mobisys and many more – Increase your process reliability & open up new business areas.

Technology & Innovation

IoT, Digital Revolution and more

Complement and optimize your SAP solutions and business processes with the possibilities offered by the latest innovations and technologies. We provide the impetus – whether it’s IoT or Industry 4.0.

Our
Competencies

Enterprise Resource Management

S/4HANA & ERP

Supply Chain Management

EWM, MFS & TM

Warehouse & Production

WM, LV, PP & Mobility

Purchasing, Order & Cash

SD, MM, MM-PUR, FI/CO & BI

Maintenance & Service

PM, QM & CS

User Interface

Fiori, UI5, Mobisys and more

Technology & Innovation

IoT, Digital Revolution and more