Maintenance & Service

SAP Customer Service (CS)

Customer service is becoming increasingly important in companies. The following processes play a prominent role in this:

With HPC you have a competent partner when it comes to implementing or optimizing SAP® CS. In particular, we support you in the challenge of achieving seamless integration with the SAP® SD module. In doing so, we always focus on ensuring that your processes are in the focus and are mapped with the help of your system.

In addition, HPC’s mobile service processes provide you with a reliable and easy-to-use solution for your SAP® CS application. The use of mobile devices eliminates the annoying printout of checklists and maintenance plans as well as the subsequent transfer of data into the SAP system. HPC’s qualified PM consultants support you from the conception phase to the introduction of the PM module and the implementation of individual mobile dialogs.

With the help of our guided processes on mobile or stationary end devices, data can be recorded promptly at the place of action (online & offline). As a result, you now have an accurate picture of the assets in the SAP system in real time and can react more quickly to deviations.

Solutions

Maintenance & Service

Contact person.

MARTIN HINZPETER

Maintenance & Service

T +49 621 460 840